|
|
 |
Can I have more than one billing address?
Can I have more than one shipping address?
How do I cancel an order?
As a registered customer, what are my other benefits?
I already have an account with you. Do I need to register again?
Can I place an order without registering?
How can I place an order without using my credit card?
What should I do if I forget my password?
Availability And Shipping
Pricing And Discount
Payment Options
Our Return Policy
Sales Tax
Order Placement
|
|
Can I have more than one billing address?
No, you cannot have more than one billing address. However, you can change your billing address by editing it.
Can I have more than one shipping address?
No, you cannot have more than one shipping address. However, you can change your shipping address by editing it.
How do I cancel an order?
To cancel an order, you must contact us as soon as possible either by email, phone, or fax.
As a registered customer, what are my other benefits?
As a registered customer, you become entitled to special promotions.
I already have an account with you. Do I need to register again?
Yes, as of March 2004 all previous accounts have been reset.
Can I place an order without registering?
Before you place an order, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you won't need to give your address on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.
How can I place an order without using my credit card?
The other payment options available to you are COD's and checks but please contact us first to make arrangements.
What should I do if I forget my password?
If you forget your password, click on the Forgot Password link in the Account login page. Your password will be mailed to the e-mail address that you have given as part of your account information.
Availability And Shipping
Shipping is a flat rate of $7.95. All orders received by 3:00 pm are shipped the same day if items are in stock. All orders are shipped via UPS ground or USPS Priority Mail, which takes 1-5 business days for delivery. For expedited delivery you may request UPS Next Day or Overnight for an additional shipping charge.
Pricing And Discounts
Prices are subject to change without notice. Special discounts are provided on large volume orders.
Payment Options
You may pay for your online order either by Visa, Mastercard, Discover, or American Express. We accept COD's and checks but please contact us first to make arrangements.
Our Return Policy
We will accept any returns or exchanges for any regular priced item. Items on clearance are final.
Sales Tax
Ohio sales tax shall be charged for all Ohio orders according to the current Ohio sales tax laws. Sales tax is not applicable to out-of-state purchases.
Order Placement
Phone orders can be placed during business hours or left on voice mail. Fax and Internet orders can be placed 24 hours a day.
Top Of Page
|
|
|
